Terms and Conditions

We ask you to please take note of the following: –

The below terms and conditions of hire will hereafter refer to Bloemfontein Lawn Games (BLG), as ‘the Hire Company’ any individual, company, corporation or agency or its designated representatives who wish to hire equipment and or engage in the services of the Hire Company will hereafter be referred to as the ‘Client’.

Safety and damage of hired goods: –

The safety and security of all hired products and effects and associated equipment is the full responsibility of the Client from the commencement date of hire until return to the BLG. The Client will be liable to pay the full replacement cost of any breakages or cost of repairs to damaged hire equipment/goods that occur during the hire period.

The onus remains on the Client to arrange security at their own cost for any hired goods used in open public areas.

Any hire items returned with burns, holes, tears or other abnormalities may be charged at the replacement cost and thereof.

Any missing, broken, unclean items returned will be charged for at full replacement cost.

Cleaning cost: –

If any hired items are returned in such a state, that is not easily restored to a clean condition using ordinary laundering methods, and are required to have professional cleaning (i.e. dry cleaning) that cost will be charged to the Client at the appropriate rate.

If upon return the hired equipment it is found by BLG to be in an excessively unclean condition (i.e. requiring beyond normal cleaning procedures) and /or not in good working order, the Client shall pay BLG the full cost of restoring the hire equipment to clean condition and good working order or the replacement thereof if necessary.

The Client accepts full responsibility to compensate BLG for the value of the hire equipment or parts thereof which may be lost or stolen, broken from the time of commencement of the hire damaged or lost goods will be invoiced separately and payments must be received within the 24 hours of invoicing or further penalties will be incurred.

Additional delivery/collection fees due to excessive delays by the Client: –

If the Client requests that BLG transports hire equipment to or from the Hire Companies premises the Client shall pay the Hire Company all charges and expenses pertaining to this delivery of hire equipment/services as per the quote. Additional charges will be incurred if excessive delays occur whilst delivering or collecting the hired equipment.

Goods collected and returned by the client must be collected by 11h00am and returned by 13h00 as per dates stipulated, or penalties may be charged. Unless a prior arrangement has been confirmed with BLG.

Set-up fee if required by the Client: –

Set up and removal of equipment. BLG is not responsible for the setup of the equipment unless otherwise agreed.

If the Client requires our services to set-up, install, and dismantling the hired equipment, the fee will vary based on the quantity of hire equipment required, installation time, access, and other contributing factors.

Should the Client wish to make use of the set-up services, the Client should request a quote prior to delivery and collection.

Hired equipment to be assembled in one accessible area on delivery and collection.

Condition of goods: –

BLG’s equipment is cleaned, maintained and itemized before being issued to a Client.

It is the Client’s responsibility to ensure all of the ordered hire equipment is in satisfactory condition upon delivery or collection and must notify BLG within 2 hours of receiving the goods/hire equipment if it is otherwise.

The Client acknowledges the correct use for which the hire equipment is designed.

Please take note: We require a minimum of R300 breakage deposit. This fee can be paid with the quotation amount or can be paid cash on the date of pick up.

If any of the games are incomplete or not in satisfactory condition, the fee will not be refunded, and additional costs may be charged for the repair or replacement of the games.

All games remain the property of Bloemfontein Lawn Games, even if broken and replaced. no games will be given to clients after a replacement was done.

 

Inclement Weather: –

 

The Client acknowledges that BLG is in no way responsible for the inclement weather which can affect the outcome of an event and furthermore agrees that all equipment and services hired for an event will be paid for in full even in the circumstance of a canceled event due to inclement weather.

No products can be used on any wet surface or in any area that will allow for water damage. All items to be stored in a safe and dry place before and after the event.

Access: –

The Client is to ensure available access to the venue for delivery and collection and is responsible for obtaining and covering any costs pertaining to permits of any kind if required.

 

Booking: –

 

Availability of hire equipment from BLG goods are available on a first to pay basis. It is the responsibility of the Client to secure the Items and/or services by means of payment in full by the stipulated date.

 

Cancellations: –

 

Once payment has been received, items canceled up to 2 weeks before the hire date will be charged 100% of the hire charge. This is because the goods could not be supplied to another hirer. No cancellation by the Client will be acknowledged or valid unless it is received in writing & acknowledged by BLG. The following cancellation charges apply:

 

30+ days prior to the event: 25%

24 days prior to the event: 50%

14 days prior to the event: 100%

 

Disclaimer

On confirmation of payment: –

The Client agrees and fully indemnify BLG for and against all claims.

The Client hereby acknowledges and agrees that BLG will in no way accept responsibility or be held accountable for any injury, death, loss of Income or damage caused to the client or its property, or any other third parties or properties involved in relation to the hire equipment/and or services hired.

The Client hereby acknowledges by means of payment that it has read & understood the above terms and conditions and unconditionally accepts all the above.

 

Thank you